Terms of service

Effective Date: [19 May 2025]

Welcome to [TechAura]. These Terms and Services outline the rules and guidelines for using our website and purchasing products. By accessing our store or placing an order, you agree to the terms outlined below. Please read them carefully.

1. General Information

  • Business Model: We are an online store that markets and promotes products. All orders are fulfilled and shipped directly by our trusted suppliers — Markaz and SadaDrop.

  • We do not maintain inventory or handle shipping directly.

  • All business dealings are conducted in line with honesty, transparency, and halal (permissible) business practices.

2. Use of Our Website

By using our website, you agree to:

  • Provide accurate and complete information when placing an order

  • Not misuse or attempt to harm the website or its functionality

  • Respect all copyright, trademark, and intellectual property laws

Any misuse of our website may result in restricted access or legal action, if necessary.

3. Product Information

  • We strive to provide accurate product descriptions and images. However, there may be slight variations in color, packaging, or details due to the nature of third-party fulfillment.

  • Prices and availability are subject to change without notice.

  • We do not guarantee that all listed products will always be in stock.

4. Orders & Payment

  • All payments are processed securely through Shopify or approved third-party gateways.

  • You are responsible for providing correct billing and shipping information.

  • Orders may be canceled or delayed if information is found to be incorrect or incomplete.

5. Shipping & Fulfillment

  • Orders are shipped directly by our suppliers (Markaz and SadaDrop).

  • Estimated delivery time is typically 3–7 business days within Pakistan.

  • We are not liable for delays caused by the courier or unforeseen circumstances.

  • Tracking details will be shared when available.

For full details, please read our [Shipping Policy].

6. Returns & Refunds

We handle returns and refunds fairly and transparently in line with our halal business values. To be eligible:

  • You must report a defective or incorrect item within a specified time (usually 3 days of delivery)

  • Items must be returned unused and in original condition (if applicable)

Please refer to our [Return & Refund Policy] for detailed instructions.

7. Limitation of Liability

We are not responsible for:

  • Any direct or indirect damages caused by product misuse

  • Delays, errors, or losses caused by the shipping company

  • Any data loss or security breach caused by factors beyond our control

Our liability is limited to the amount paid for the product(s) purchased.

8. Ethical Commitment (Halal Assurance)

  • We are committed to operating within the principles of Islamic ethics.

  • We do not engage in interest-based transactions (riba), deception, or unfair trade.

  • Transparency, truthfulness, and customer satisfaction are our top priorities.

9. Governing Law

These terms are governed by the laws of Pakistan (or your operating country, if different). Any disputes will be handled in accordance with local legal procedures.

10. Contact Information

If you have any questions or concerns regarding these Terms, you can reach us at:

📧 Email: [techaura162@gmail.com]
📞 WhatsApp: [+923457523060]

By using our store, you agree to these terms in full. Thank you for your trust and for supporting a halal, ethical business.