Shipping policy

Our Fulfillment Partners

We operate as a marketing platform and collaborate with trusted third-party suppliers — Markaz and SadaDrop — who handle all inventory, packaging, and direct shipping. We do not keep physical stock or personally ship any products.

This setup allows us to focus on providing you with the best product selections and customer service while ensuring that orders are fulfilled responsibly and efficiently by our partners.

Order Processing

  • Orders are processed by our suppliers within 1–3 business days after your order is placed.

  • You will receive a confirmation once your order is received and when it is shipped.

Shipping Timeframe

  • Within Pakistan: Delivery usually takes 3–7 business days.

  • International Shipping: Currently not available.

Please note that delivery times may vary due to logistics, holidays, or unforeseen delays, but we do our best to keep you informed at every step.

Shipping Charges

  • Shipping costs, if any, will be clearly displayed at checkout before you complete your purchase.

  • We do not hide any fees or engage in deceptive pricing practices.

Tracking Your Order

  • Once shipped, a tracking number (if provided by the supplier) will be sent to you via email or SMS.

  • You can track the status of your shipment using the link provided.

Incorrect Address or Delivery Issues

  • Please ensure your shipping information is accurate before placing your order.

  • We are not liable for delays or losses caused by incorrect addresses provided by the customer.

  • If a problem occurs, we will assist you in communicating with the shipping partner to resolve the issue fairly.

Halal Business Assurance

  • We act only as a marketing agent and do not misrepresent our role.

  • All business practices are conducted with full honesty and transparency in line with Islamic ethical principles.

  • There is no deception or concealment of our relationship with our suppliers.

  • Need Help?

    If you have any concerns or questions about your shipment, we are here to help. Please contact us at [techaura162@gmail.com]