Privacy Policy

Effective Date: [19 May 2025]

At [TechAura], we value your trust and are committed to protecting your personal information in a way that is ethical, transparent, and in accordance with halal business principles. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address

  • Order Information: Products purchased, payment method (handled securely via Shopify or third-party processors)

  • Technical Information: IP address, browser type, device type, and browsing behavior through cookies (used for improving your shopping experience)

2. How We Use Your Information

We use your information only for legitimate, transparent, and halal purposes, including:

  • To process and fulfill your order

  • To provide order confirmations and shipping updates

  • To improve our services and user experience

  • To send you marketing communications (only if you have opted in)

  • To respond to customer service inquiries

We do not sell, rent, or trade your personal data with any third party for unethical or deceptive purposes.

3. Sharing Your Information

We share your information only with trusted partners when necessary to fulfill your order:

  • Shopify: Our store platform

  • Suppliers (Markaz and SadaDrop): For product fulfillment and shipping

  • Payment Gateways: To securely process payments (e.g., Stripe, PayPal)

All partners are required to handle your data responsibly and lawfully.

4. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections to inaccurate information

  • Request deletion of your data (where legally possible)

  • Withdraw consent to marketing emails at any time

To exercise any of these rights, please contact us at: [techaura162@gmail.com]

5. Data Security

We take appropriate measures to protect your information using secure servers, encrypted communication, and limited access to authorized personnel only. We do our best to operate with amanah (trust) and maintain the integrity of your data.

6. Cookies

Our website uses cookies to provide a smoother user experience. These cookies do not collect personal information without your consent and are used for:

  • Remembering items in your cart

  • Improving website performance

  • Analyzing traffic through tools like Google Analytics

You can disable cookies in your browser settings if you prefer.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in technology, legal obligations, or our business practices. You will always find the most updated version on this page.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: [techaura162@gmail.com]
📞 WhatsApp: [+923457523060]
🕐 Business Hours: Monday–Sunday, 10 AM–6 PM (PKT)

We promise to treat your personal information with respect, integrity, and in line with our Islamic values.